Reference

Your Agreement With dgfantasy Starts Here

These Terms & Conditions set out the rules that apply every time you open the dgfantasy lobby, place a wager, or move money through your account wallet using PayPal, Venmo, or Play+.

State eligibility appliesPayPal, Venmo, Play+ coveredAccount wallet rules includedMobile & browser accessContact path provided
dgfantasy Your Agreement With dgfantasy Starts Here
HOW WE OPERATE

Data, Security and Your Account Rights

These Terms define not just what you can do in the lobby but how dgfantasy handles the information tied to your account. Identity verification is required before your first withdrawal — you will be prompted to submit a government-issued ID through the secure upload tool in your account settings. We do not store full payment credentials; PayPal and Venmo transactions are processed through their own encrypted rails and Play+ card numbers are tokenized on our end. You have the right to request a copy of your account data or ask us to close your account at any time by contacting support.

Identity Verification Before your first withdrawal clears, you upload a government-issued ID through the secure tool in account settings. This step protects your wallet and satisfies state-level operator requirements.
Payment Data Handling Full PayPal and Venmo credentials are never stored on our servers. Transactions run through each provider's own encrypted channel, and Play+ card numbers are tokenized so your details stay off our systems.
Account Data Rights You can request a full export of your account data or ask us to permanently close your account. Submit either request through live chat or the email address in your account settings.
Cookie and Session Policy We use session cookies to keep you logged in across your mobile browser and desktop — this is what lets you start on your phone and pick up on a laptop without re-entering your credentials every time.
TERMS CONTACT

How to Reach Us About These Terms

Questions about a specific clause, a transaction that does not match what these Terms describe, or a request to close your account can all be directed to our support team. Whether you are in Charlotte reviewing a disputed wager settlement or logging in from anywhere else in an eligible state, we aim to respond with a clear answer tied to the relevant section of this document.

Live Chat Open the chat widget from any page in your account dashboard. Reference the Terms section number and your account ID for the quickest resolution on wallet or eligibility questions.
Email Support Send a written query to our support address listed in your account settings. Include your registered PayPal or Venmo email so we can match the transaction to your account record.
Account Dashboard Your dashboard shows the current Terms version, your wallet history, and a direct link to submit a formal dispute or account-closure request without calling anyone.

Common Questions About Our Terms

These are the questions we hear most often about how our Terms & Conditions work in practice — from account eligibility to what happens when you update a linked PayPal address. If your question is not here, live chat or the support email in your account settings will get you a specific answer tied to the relevant clause.

Eligibility depends on state law. You must meet the legal gaming age in your state and reside in a state where online gaming is permitted. We do not accept accounts from ineligible states.

No. These Terms allow one account per person. If duplicate accounts are detected, both may be suspended and any pending wallet balance will be held pending a review.

We do not store full payment credentials. When you close your account, the tokenized payment references are deleted from our system. Confirm closure through live chat and we will send written confirmation.

We update these Terms when our services or state-level requirements change. The revision date at the foot of this page reflects the latest version. Continued account use after an update means you accept the revised Terms.

These Terms control. If any promotional copy on the site conflicts with a clause here, the Terms & Conditions take precedence. Contact support if you spot a specific conflict.

Open a dispute through the live chat widget or the support email in your account settings. Include your account ID and the wager reference number so the review team can pull the relevant settlement record.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.