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What You Agree To When You Use dgfantasy

Access to dgfantasy depends on your state's law — if online casino or sportsbook activity is permitted where you are, these legal terms govern your account, your data, and how disputes are handled.

State-eligible access onlyUS-based account rulesPrivacy rights coveredData retention policyContact path for disputes
dgfantasy What You Agree To When You Use dgfantasy
POLICY CONTACT PATHS

How to Reach Us About a Legal or Policy Matter

If you have a question about your rights under these terms, want to dispute an account action, or need to flag a data concern, there are three direct paths to our team. Policy and account matters are handled separately from general help, so route your question to the right channel and we'll get back to you with a specific response rather than a generic reply.

Team online

Live Chat

Open the chat widget from any page while logged in. Identify your query as a legal or policy matter so it routes to the right team member.

Account Email

Send your policy or dispute query to the support address shown in your account settings. Include your account ID and a brief description of the issue.

In-App Request Form

From your account dashboard on mobile, tap Help then Policy Request to submit a formal data or account query with a logged ticket number.

DATA AND ACCOUNT SECURITY

How We Handle Your Data, Cookies, and Account Access

Your personal information and account activity are managed with care. We collect only what we need to verify your identity, process transactions, and maintain your account. Here is how each area works in practice, and who to contact when you need to act on any of it.

Cookie Policy

We use functional and analytics cookies. You can adjust cookie preferences through the banner that appears on first visit or any time via browser settings. We do not sell cookie data.

Data Retention

Account data is retained for the period required under applicable US law. After account closure, most personal data is purged within the legally mandated window unless a dispute is open.

Account Security

Login is protected by password and an OTP sent to your registered mobile number. If you suspect unauthorized access, contact us through live chat immediately and we'll lock the account.

Requesting Data Changes

To update, correct, or request deletion of your personal data, submit a Policy Request through your mobile dashboard or email the address shown in account settings with your account ID.

Your Legal Rights and Policy Questions

These are the questions we hear most often about account terms, data rights, and what happens when something goes wrong. If your question isn't here, reach out through live chat or your account's Policy Request form.

Access depends entirely on your state's law. We only accept accounts from states where online casino and sportsbook activity is lawfully permitted. You confirm eligibility when you register.

We collect the information needed to verify your identity, process PayPal, Venmo, or Play+ transactions, and maintain your account. We do not collect data beyond what your account requires.

Yes. Submit a data deletion request through the Policy Request form in your mobile dashboard or via email. We'll process it within the timeframe required by applicable US law.

Contact us through live chat or the account email address shown in your settings. Include your account ID. Policy disputes are escalated separately from general support tickets.

Yes. Material changes are emailed to your registered address before they take effect. You'll have time to review before the updated terms apply to your account.

Before a withdrawal is processed — whether to PayPal, Venmo, or Play+ — your account identity is confirmed against the documents submitted at sign-up. Unverified accounts are placed on hold until documents are reviewed.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.